In past years atmp training and skill development in partnership with AACS provided a distance learning training program to the P & C Channel of Trade. This program was designated a valuable pre-requisite to the AACS simulation program.

It was designed to provide students with a text book and assessment activities about C-Store Operations and Development. Students had 6 months in which to complete the activities and return to an atmp assessor for feedback. AACS provided two bi-annual achievement awards for students who excelled.

atmp collected feedback from the industry and the course participants. In genera participants told us:

• They found it difficult to budget time for self paced learning.
• They needed facilitator motivation to complete the learning assignments.
• That although the text was appropriate for the industry, they would like more opportunity to discuss issues with facilitators.
• They would prefer a form of facilitated workshop and hands on training.

In response to this feedback - atmp launched a new version of this program in 2007.

Convenience Store Merchandising & Operations Principles

Is now a 3 day workshop covering a comprehensive introduction to planning and operating a successful convenience store.

The program will be beneficial for all C-Store retailers, P & C Channel suppliers and associates who wish to develop the skills and knowledge required to develop, locate and manage a C-Store operations in a specific trading demographic.

The main tenets of the program are focused on kinaesthetic learning where participants in workgroups and teams conduct hands on research, analysis and discussion using the training content and the experience of the facilitator's years of C-Store experience to:

• Prepare a development proposal for a NEW C-Store location.
• Profile Market Demographics - identifying who is the C-Store Customer.
• Locate a C-Store in a trading area.
• Develop a C-Store Strategy and Store Layout.
• Set up Category Management and Product Displays.
• Identify a C-Store Food Service Offer for their demographic.
• Develop a C-Store Service, Selling & Promotions Strategy.
• Control gross profits and manage operating costs.
• Implement C-Store Management & Operations processes.

Teams will present a final strategy for their designated trading area and demographics that will be judged by the facilitators for competencies in the development of a C-Store and the strategies of successful store operations.

Successful participants will be eligible for four Statements of Attainment from Certificate 3 and 4 Retail Management Packages. atmp is a Registered Training Organisation and upon assessment of the evidence provided by the participants during the workshop are able to issue these Nationally Recognised Qualifications.

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• Identifying the key security and criminal risk activities.
• Identifying methods of prevention and reducing the incidence of armed robbery.
• Identifying and practicing the behaviours for staff during an armed robbery event.
• Identifying the post robbery procedures.
• Identifying shop stealing behaviours and procedures for prevention.

The program has been aligned to Nationally Recognised Qualification from Certificate II in Retail Operations - Minimise Theft WRRLP.2B.

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Our LMS can produce standard reports by either return email or through online access by managers to draw down their own reports. We can also tailor information into special reports incorporating any data entered into the database for analysis purposes.

Our LMS is suitable for any business from one small team to a large organisation and details can be updated as often as you require. Use our contacts page information to send us details of your requirements for a quote tailored to your needs.

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